Tables & Storage Units
All tables (not including Children's tables) and case goods (dressers & storage cabinets) are shipped "White Glove Service" (installation, assembly and debris removal included). Customers will be contacted by the freight carrier prior to delivery to arrange for a convenient delivery time. Deliveries to "rural" locations may result in extra charges.
Chairs, Stools & Other Products
Products other than tables and storage units are shipped using "Standard Ground Service" (UPS, FedEx or other carriers) in the continental US. Appointments for time and date specific deliveries are NOT included unless specifically requested by the customer at an additional charge. Tracking information will be sent to customers prior to the delivery date.
If you have questions about shipping, please call our toll free number and we will be happy to assist you (1.866.243.7637).
Deliveries to "rural" locations as defined by the freight carrier may result in extra charges. Please call our toll free number with any questions regarding freight charges (1.866.Cherner). The Cherner Chair Company will not be liable for any loss, damage, cost or expense related to any delay in shipment or delivery.
Customers should inspect items immediately upon delivery and report any issues to our toll free number. Claims for damage to products which may have occurred during shipping must be made within 5 business days of the delivery date. Claims for shipping damage cannot and will not be processed after this time. Packing materials should be retained until all products have been inspected by the customer. Returns for damaged goods must be re-packed in their original shipping boxes.
Delivery outside the Continental US and International Locations
Any offers for "Free freight" do not include delivery to Alaska, Hawaii or international locations and some rural locations. International customers should contact the Cherner Chair Co. at 001.203.894.4702 (M-F, 9-5 EST) or by email regarding shipping to countries outside the United States.